1. Who we are and what this policy covers
InvoiceBold is operated by UrenaTech LLC, based in Naugatuck, Connecticut, United States.
This Privacy Policy applies to:
- the InvoiceBold website;
- the InvoiceBold mobile application for supported mobile platforms;
- InvoiceBold user accounts;
- InvoiceBold subscriptions and paid services;
- invoices, estimates, customer records, business information, and related records stored through InvoiceBold;
- newsletter subscriptions;
- customer support communications; and
- other InvoiceBold services that reference this Privacy Policy.
By accessing or using InvoiceBold, you acknowledge the practices described in this Privacy Policy.
2. Information you provide to us
Account information When you create or maintain an InvoiceBold account, we may collect information such as:
- your name;
- email address;
- account credentials;
- business or company name;
- business address;
- telephone number; and
- other account or profile information you choose to provide.
Passwords are intended to be stored using industry-standard security protections and are not intended to be stored or available to us in readable plain-text form.
Business and invoice information
InvoiceBold allows you to enter and store information used to create and manage invoices, estimates, customers, and related business records.
This information may include:
- customer names;
- customer email addresses;
- customer telephone numbers;
- billing or business addresses;
- company information;
- invoice and estimate numbers;
- invoice dates;
- due dates;
- products or services;
- descriptions;
- quantities;
- prices;
- taxes;
- discounts;
- totals;
- payment status;
- notes;
- recurring invoice settings; and
- other information you choose to enter into InvoiceBold.
You are responsible for ensuring that you have an appropriate legal basis or authorization to enter and process personal information relating to your customers, employees, vendors, or other third parties through InvoiceBold.
Support and communications
If you contact us, we may receive:
- your name;
- email address;
- the content of your message;
- files or attachments you provide; and
- other information you voluntarily include.
Please do not send passwords, full payment-card numbers, or unnecessary sensitive personal information through ordinary support communications.
Newsletter and marketing information
If you subscribe to product updates or marketing communications, we collect the email address and subscription preferences that you provide.
3. Payment and transaction information
InvoiceBold may allow you to record payment-related information or use third-party payment services.
When payments are processed through an external payment provider, sensitive payment information such as full payment-card numbers may be collected and processed directly by that provider.
InvoiceBold may receive or store information necessary to record or manage a transaction, such as:
- payment status;
- transaction identifiers;
- payment amount;
- transaction date;
- invoice association; and
- related transaction records.
Third-party payment providers process information according to their own privacy policies, terms, and security practices.
4. Information collected automatically
When you access the InvoiceBold website or mobile application, certain technical information may be collected automatically.
This information may include:
- IP address;
- device type;
- device operating system;
- operating system version;
- application version;
- browser type;
- pages or features accessed;
- request dates and times;
- application performance information;
- diagnostic information;
- crash reports;
- error logs;
- security events; and
- technical information necessary to operate and protect the service.
We may use this information to provide the service, troubleshoot problems, improve performance, prevent abuse, and maintain security.
If InvoiceBold uses push notifications, a device notification token or similar identifier may be processed in order to deliver those notifications.
InvoiceBold does not intentionally access device information or permissions that are unnecessary for the functionality being provided.
5. Device permissions
Certain InvoiceBold features may require access to device capabilities or information.
Depending on the features you use and your device, the application may request permissions such as access to:
- the camera;
- photos or files;
- notifications; or
- other device functionality required by a feature you choose to use.
InvoiceBold will request device permissions only when necessary for the related functionality.
You can manage application permissions through your device settings.
If a permission is optional, denying that permission may prevent the related feature from working but should not prevent unrelated InvoiceBold features from functioning.
7. How we use information
We may use information collected through InvoiceBold to:
- create and manage your account;
- authenticate users;
- provide InvoiceBold functionality;
- store and manage invoices and estimates;
- maintain customer records;
- provide subscription features;
- process or record payment information;
- synchronize account information;
- generate invoices and related documents;
- send service-related notifications;
- provide customer support;
- respond to enquiries;
- manage newsletter subscriptions;
- send marketing communications where permitted;
- detect and prevent fraud;
- prevent unauthorized access;
- investigate abuse or security incidents;
- diagnose technical problems;
- improve application performance;
- maintain and improve InvoiceBold;
- enforce our Terms and Conditions;
- comply with applicable laws; and
- establish, exercise, or defend legal claims.
We do not treat a newsletter subscription as permission to publicly disclose your email address.
8. Information about your customers and other third parties
InvoiceBold is designed to help businesses and individuals manage invoices and related business records.
InvoiceBold users may therefore enter information relating to their own:
- customers;
- employees;
- vendors;
- contractors; or
- other business contacts.
You are responsible for determining whether you have the right to collect, store, and process that information.
UrenaTech LLC processes this information as necessary to provide InvoiceBold.
We do not claim ownership of the business records or customer information that you enter into InvoiceBold.
10. Third-party services
InvoiceBold may interact with third-party services such as payment processors, app stores, email services, hosting providers, or other integrations.
When you use a third-party service, that provider may process information according to its own privacy policy and terms.
InvoiceBold is not responsible for the independent privacy practices of unaffiliated third parties.
Links within InvoiceBold may also direct you to external websites or services that are governed by their own privacy policies.
11. Data storage and security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
These safeguards may include:
- authentication controls;
- access restrictions;
- encryption during transmission;
- secure application infrastructure;
- logging and monitoring;
- database access controls; and
- other security measures appropriate to the nature of the information being processed.
Despite these measures, no website, mobile application, network transmission, or electronic storage system can be guaranteed to be completely secure.
You are responsible for maintaining the confidentiality of your account credentials.
If you believe your InvoiceBold account has been accessed without authorization, contact us at support@invoicebold.com.
12. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Account and application information may generally be retained while your InvoiceBold account remains active.
We may retain certain information after an account is deleted where necessary for purposes such as:
- compliance with legal obligations;
- financial or tax recordkeeping;
- accounting requirements;
- fraud prevention;
- security;
- dispute resolution;
- enforcement of agreements; or
- legal claims.
Information stored in backups may remain for a limited period until those backups are overwritten or deleted through our normal backup processes.
Information that has been permanently anonymized or aggregated so that it can no longer reasonably identify you may be retained.
13. Account deletion and data deletion
You may request deletion of your InvoiceBold account and associated personal information.
Deleting your account from the mobile application
If you created or maintain an InvoiceBold account, the InvoiceBold mobile application provides or will provide a readily accessible option to initiate account deletion from within the application’s account or settings area.
Account deletion means deletion of the InvoiceBold account itself, not merely disabling or deactivating it.
Deleting your account through our website
You may also request deletion of your InvoiceBold account without using the mobile application.
Visit our Account Deletion page to submit a deletion request.
You may also contact us at support@invoicebold.com for assistance with an account or data deletion request.
You are not required to reinstall the InvoiceBold application solely to submit an account deletion request.
What is deleted
When an account deletion request is completed, we will delete or anonymize personal information and user data associated with the account, except information that we are legally permitted or required to retain.
This may include deletion of information such as:
- account profile information;
- stored invoices;
- estimates;
- customer records;
- application preferences; and
- other account-associated data.
Where information has been provided to service providers solely for processing on our behalf, we will handle deletion in accordance with our arrangements with those providers and applicable law.
Information that may be retained
Certain information may be retained where reasonably necessary for:
- legal requirements;
- tax or accounting obligations;
- fraud prevention;
- security;
- dispute resolution;
- payment or transaction records;
- enforcement of agreements; or
- other lawful purposes.
Where information must be retained, we will retain only the information reasonably necessary for the applicable purpose.
Application deletion does not delete your account
Removing or uninstalling the InvoiceBold mobile application from your device does not automatically delete your InvoiceBold account or information stored on our systems.
You must use the account deletion option within InvoiceBold or submit a request through our Account Deletion page.
Subscriptions
Deleting your InvoiceBold account may not automatically cancel a subscription purchased through Apple, Google, or another third-party billing provider.
You may need to manage or cancel that subscription separately through the provider through which you purchased it.
14. Your privacy rights
Depending on your location and applicable law, you may have rights regarding your personal information.
These rights may include the ability to:
- request access to your personal information;
- request correction of inaccurate information;
- request deletion of personal information;
- obtain a copy of certain personal information;
- withdraw consent where processing is based on consent;
- object to certain processing;
- request restriction of certain processing; and
- lodge a complaint with an applicable privacy or data-protection authority.
You may submit privacy requests by contacting support@invoicebold.com.
We may request information reasonably necessary to verify your identity before fulfilling a request.
Certain rights may be limited where applicable law allows or requires us to retain or continue processing information.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
15. Marketing communications
If you subscribe to promotional communications or product updates, you may unsubscribe using the unsubscribe option included in the communication where available.
You may also contact us at support@invoicebold.com.
Unsubscribing from marketing communications does not prevent us from sending necessary service-related communications such as:
- account notifications;
- security notices;
- billing communications;
- transactional messages; or
- other communications necessary to provide InvoiceBold.
16. Legal bases for processing
Where applicable law requires a legal basis for processing personal information, we may rely on:
- performance of a contract when processing is necessary to provide InvoiceBold;
- consent where you have provided consent;
- legitimate interests in operating, securing, supporting, and improving InvoiceBold, balanced against your rights; and
- compliance with legal obligations.
The applicable legal basis depends on the type of information and the circumstances in which it is processed.
17. International users
UrenaTech LLC is based in the United States.
Information processed through InvoiceBold may be stored or processed in the United States or in other locations where our service providers operate.
Privacy and data-protection laws in those locations may differ from those in your jurisdiction.
Where applicable law requires safeguards for international transfers of personal information, we will use appropriate measures.
18. Children’s privacy
InvoiceBold is intended for business and invoicing purposes and is not directed to children under 13.
We do not knowingly seek to collect personal information directly from children under 13.
If you believe a child has provided personal information to InvoiceBold without appropriate authorization, contact us at support@invoicebold.com so that we can investigate and take appropriate action.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect:
- changes to InvoiceBold;
- new application functionality;
- changes to our data practices;
- changes to service providers;
- legal requirements; or
- regulatory requirements.
When we update this policy, we will revise the Last updated date at the top of this page.
Where required by law or appropriate because of the significance of a change, we may provide additional notice through:
- the InvoiceBold application;
- the InvoiceBold website;
- email; or
- another reasonable method.
20. Contact us
For privacy questions, account deletion requests, data requests, or concerns regarding this Privacy Policy, contact:
UrenaTech LLC
Naugatuck, Connecticut
United States
Email: support@invoicebold.com
You can also review:
21. Microsoft Clarity website analytics
With your consent, this website uses Microsoft Clarity to understand website usage through session recordings, heatmaps, and interaction analytics. Clarity may collect interaction and technical information such as page views, clicks, scrolling, browser and device information, IP addresses, and pseudonymous identifiers. We use this information to identify usability issues and improve this website.
Clarity does not load until you accept optional analytics. We send an analytics consent signal to Microsoft and deny advertising storage through the Clarity consent API. Website forms are explicitly masked for Clarity. Please do not enter sensitive information into areas not intended for it.
Microsoft processes Clarity information according to its own terms and privacy practices. See Microsoft’s Privacy Statement and Clarity privacy information for details about its processing and retention.
You can reject analytics or withdraw consent using Cookie settings in the footer. Withdrawing consent stops Clarity on the reloaded page and removes its first-party cookies where accessible. It does not itself delete information already collected by Microsoft; contact us about privacy requests. Your analytics choice is stored in your browser for up to 180 days. If browser storage is unavailable, you may be asked again on your next visit.
22. Google Analytics
With your consent, this website also uses Google Analytics, provided by Google, to measure visits, page views, engagement, and how visitors reach and use the website. Google may process browser and device information, referral information, cookie identifiers, and network information associated with analytics requests. We use these measurements to understand website performance and improve the experience.
The Google tag does not load unless you accept optional analytics. We grant analytics storage only, keep advertising storage, advertising user data, and ad personalization denied, and disable Google signals and advertising personalization signals in this integration. Our page-view configuration excludes query strings and URL fragments; we do not intentionally send form contents or account credentials to Google Analytics.
Google Analytics may use first-party cookies such as _ga and _ga_LCFBP1G2J5. Google’s processing and retention are subject to its service settings and policies. See Google’s Privacy Policy and how Google uses information from sites that use its services.
You can reject or withdraw optional analytics using Cookie settings in the footer. Withdrawal disables Google Analytics on this site, removes accessible analytics cookies, and reloads the page without analytics scripts. It does not itself delete previously collected data. This consent choice covers both Google Analytics and Microsoft Clarity. Existing visitors are asked again when this updated analytics choice is introduced.